Terms & Conditions
Ride It Fitness Privacy Policy for Text Messaging
At Ride It Fitness, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide to us through our text messaging services.
Information We Collect
When you opt-in to receive text messages from Ride It Fitness, we may collect the following information:
Phone Number: Required to send you text messages.
Name: To personalize our messages.
Message History: Records of communications sent and received for customer service purposes.
Usage Data: Information about how you interact with our messages.
How We Use Your Information
The information collected through our text messaging service will be used for the following purposes:
Communication: To send you promotional offers, updates, and information about our services.
Customer Service: To respond to your inquiries and provide support.
Personalization: To customize the content of our messages based on your preferences.
Compliance: To comply with legal and regulatory requirements.
Consent
By opting in to receive text messages from Ride It Fitness, you consent to the collection and use of your information as outlined in this privacy policy. You can withdraw your consent at any time by following the opt-out instructions provided in each message or by contacting us directly.
Opt-Out
If you no longer wish to receive text messages from us, you can opt-out by replying "STOP" to any text message you receive from us. You can also contact our customer service team to be removed from our texting list. Once you opt-out, you will no longer receive text messages from Ride It Fitness, except for administrative messages confirming your opt-out request.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
Third-Party Service Providers
We may use third-party service providers to facilitate our text messaging services. These providers are bound by contractual obligations to protect your information and use it only for the purposes for which we disclose it to them.
Children's Privacy
Our text messaging services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by sending a text message to your registered number or by posting a notice on our website.
Ride It Fitness Membership Agreement
Welcome to Ride It Fitness Studio and www.rideitfitness.com (hereinafter referred to as the "Website"). All clients and visitors are subject to the Terms and Conditions outlined below. These Terms and Conditions have been designed to ensure the respectful use of our facilities and services, while adhering to Ride It’s policies, procedures, and standards. By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as comply with all applicable laws and regulations. If you do not agree to these terms, please refrain from using the Website. Pricing and terms are subject to change without notice.
Privacy Policy
Your privacy is important to us. Our Privacy Policy governs the handling of all personal data collected from you in connection with your use of the Website and Services. By using the Website and Services, you agree to the terms of the Privacy Policy, which is incorporated by reference into these Terms and Conditions.
Mobile Services
Certain Services are accessible via mobile devices. Standard charges, data rates, and fees from your wireless carrier may apply. Downloading, installing, or using certain Services may be restricted by your carrier, and not all Services may function with all carriers or devices. By using these Services, you agree to receive communications from us via SMS, MMS, text messages, or other electronic means. You consent to receive automated marketing calls or texts from Ride It at the provided phone number(s). Consent is not a condition of purchase. Message frequency varies, and message/data rates may apply. You can opt out at any time by following the instructions provided in the messages.
Account Access Information
If you are required to create an account to access any part of the Website and Services, you must treat your account information (e.g., username, password) as confidential and not disclose it to others. Your account is personal, and you must not provide others with access. Notify us immediately of any unauthorized access or use of your account. You are responsible for all activities under your account. We reserve the right to disable any account information at any time for violations of these Terms.
Reservations and Changes
To make a reservation, you must have a valid ride pass package or membership. All riders must have a unique account with a valid email and phone number to register for classes, which can be done online, over the phone, or in person. If a class is full, you may join the waitlist. As cancellations occur, the waitlist promotes the next person, and notifications are sent. The waitlist terminates 2 hours before class.Class packages cannot be shared. Instructors are subject to change without notice. Credit/debit cards are charged upon purchase of ride passes or memberships, which auto-renew based on membership terms. If payment is declined, update your payment information before taking another class. Unpaid fees may result in suspended or terminated services. You are liable for any fees incurred by us in collecting unpaid balances.
Membership Information
Memberships are structured as annual agreements, billed in monthly installments. By purchasing a membership, you commit to a total annual fee, divided into monthly payments, which are automatically charged to your credit/debit card on file each month until the total annual amount is paid. Class accessories are not included. Memberships may be canceled early without penalty by submitting a request via email to [email protected] at least 14 days before your next scheduled monthly payment date. Upon submitting your cancellation request, we will respond via email asking for confirmation. You must reply to that email to confirm your cancellation. If we do not receive a confirmation reply, your membership will not be canceled, and you will continue to be charged. If your cancellation request is received less than 14 days prior to your next monthly payment, you will still be charged for that upcoming payment, with cancellation taking effect the following month. Membership payments are non-refundable and non-transferable. Membership pricing and availability are subject to change.
Membership Late/Failed Payment
An additional $25 fee will be applied to all late payments after the third failed payment attempt. It is important to ensure your payment information is up-to-date to avoid any interruptions in your membership and additional charges.
No Show/Cancellations
We understand that sometimes plans change. If you need to cancel a class, please do so at least 12 hours before the class start time to avoid a $10 late cancellation fee. If you fail to cancel and do not show up for the class, a $15 no-show fee will be charged. Classes start on time, and late arrivals will not be admitted. Please cancel via the Website, in-studio, or the Ride It app to open up spots for waitlisted guests. Classes below 30% capacity may be canceled, with notifications sent and credits issued.
Minors
Those under 18 require a guardian's consent form signed in person prior to participating. Riders must be over 4’10” to ensure proper use of equipment. Unaccompanied minors are not allowed in the lobby during classes. This policy is in place to ensure the safety and security of all participants. Ride It Fitness Studio does not provide child care services, and we cannot assume responsibility for minors left unattended in any area of the facility.
Return Policy
All class purchases, ride passes, and memberships are final and non-refundable. Merchandise may be returned unworn and unwashed within 7 days for studio credit. Sale items are final.
Liability Waiver
By signing up for and/or attending classes, events, activities, and other programs at Ride It Indoor Cycling Studio, you acknowledge the inherent risks of physical exercise. Consult with a physician before participation. You agree to take full responsibility for any risks, injuries, or damages resulting from participation. You release Ride It Indoor Cycling and Fitness and Ride It Cycling, LLC from any liability for injuries or damages. Flashing lights and loud music are part of the classes.
Valuables and Personal Property
Avoid bringing valuables to the Facilities. Ride It Indoor Cycling and Fitness is not liable for lost, stolen, or damaged personal property.
COVID-19 Liability Waiver
Despite precautions, Ride It cannot guarantee protection from COVID-19. By attending classes, you assume the risk of exposure. Ride It follows health guidelines but cannot eliminate all risks. By participating, you acknowledge these risks, including potential severe health outcomes.
These Terms and Conditions ensure a respectful and safe environment for all users. Thank you for your cooperation.
